Privacy Policy

Last updated: July 7, 2025

Brow Essence LLC operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Brow Essence LLC is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services or communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described below.

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Personal Information We Collect or Process

“Personal information” refers to information that identifies or can reasonably be linked to you or another person. It does not include anonymous or de-identified data.

We may collect or process the following categories of personal information:

  • Contact details including your name, billing and shipping address, phone number, and email address.
  • Financial information including your credit card, debit card, financial account information, and payment details.
  • Account information including your username, password, preferences, and settings.
  • Transaction information including items viewed, added to your cart or wishlist, purchased, returned, or exchanged.
  • Communications with us such as customer service inquiries, reviews, or survey responses.

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How We Use Your Information

We may use your personal information to:

  • Provide and operate the Services
  • Process and fulfill orders and returns
  • Communicate with you regarding orders, products, and promotions
  • Improve and personalize your experience
  • Prevent fraudulent transactions and ensure security
  • Comply with legal obligations

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Sharing Your Information

We may share your personal information with:

Service providers that help us operate our business (e.g., Shopify, payment processors, shipping carriers)

Legal authorities, if required by law or to protect our rights

Successors in the event of a business sale, merger, or acquisitionWe do not sell your personal information.

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Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Operate and secure our website
  • Analyze site traffic and user behavior
  • Personalize your experience
  • Serve relevant ads through third-party platforms

You can disable cookies through your browser settings, but this may affect certain site functions.

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Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Opt out of promotional emails and marketing
  • Object to certain types of processing
  • Request a copy of your data

To exercise any of these rights, contact us using the details below.

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Security

We implement reasonable security measures to protect your data. However, no online system is completely secure.

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Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

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Children’s Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from minors.

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Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here along with a revised “Last updated” date. Please check back periodically to stay informed.

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Contact Us

For questions about this policy or to exercise your privacy rights, please contact:

Email: Contact@browessence.com

Address: 1356 E Colorado St, Glendale, CA 91205, United States